Privacy Policy
Privacy Policy
Last updated: May 13, 2026
FurTribute respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, upload photos, or contact us for support.
Information We Collect
We may collect information you provide directly, including:
- Name
- Email address
- Shipping and billing address
- Order details
- Payment-related information processed through our payment providers
- Uploaded pet photos and personalization details
- Messages you send to our support team
We may also collect certain technical information automatically, such as your device information, browser type, IP address, pages visited, and how you interact with our website.
How We Use Your Information
We use your information to:
- Process and fulfill your order
- Create custom pet memorial products
- Review uploaded photos and personalization details
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website, products, and customer experience
- Prevent fraud and protect our store
- Comply with legal, tax, and business obligations
Uploaded Photos and Personalization Details
For custom products, you may upload pet photos and provide personalization details such as pet names, memorial dates, or custom notes.
We use this information to create and fulfill your order. We do not sell your uploaded pet photos or personalization details.
Payment Information
Payments are processed through third-party payment providers such as PayPal and Shopify-supported payment services. FurTribute does not store your full payment card details.
Cookies and Tracking
Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website traffic, improve performance, and support advertising or marketing features.
You may be able to manage cookie preferences through your browser settings or privacy choices available on our website.
Sharing Your Information
We may share information with trusted service providers when needed to operate our store, including:
- Shopify and related ecommerce services
- Payment processors
- Shipping and fulfillment providers
- Email and customer support tools
- Analytics and advertising platforms, when enabled
We do not sell your personal information in the ordinary sense of selling customer lists.
Data Retention
We keep personal information only as long as needed for order fulfillment, customer support, legal compliance, tax records, fraud prevention, and business purposes.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information. To make a privacy request, please contact us using the email below.
Security
We take reasonable steps to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact
If you have questions about this Privacy Policy or want to make a privacy request, please contact us at:
support@furtribute.com